Privacy & Terms

What we collect, where it lives, and how to ask us to forget you.

Plain language. No dark patterns. If anything here is unclear, email hello@keystone.eu and a real person will reply.

Privacy notice

Who we are

Keystone is a co-brand operated jointly by SENIC (Sustainable Entrepreneurship and Innovation Center) and the Diesis Network. SENIC is the data controller for everything you submit through this website. Our methodology is peer-reviewed by RAISE Alliance university partners, but they receive no personal data.

What we collect

We do not use cookies for tracking, behavioural advertising, or third-party analytics. We do not fingerprint your browser. We do not sell or share data with advertisers.

Where it lives

Submissions are written to a Google Sheet inside a Google Drive account owned by SENIC, accessible only to a small named team at SENIC and Diesis. Transactional emails (your Snapshot result, newsletter welcome, contact-form acknowledgement) are sent via Resend, an email-delivery service we use to send from office@senic.org; Resend processes the email payload but does not retain the content beyond standard delivery logs. The Calendly booking widget is loaded from Calendly's servers; if you book a call, your name and email are visible to Calendly under their own privacy policy.

How long we keep it

We retain submissions for 24 months by default. If you become a client, we retain engagement records for the duration of the contract plus the period required by Belgian and Italian tax law (typically 10 years for invoicing records). If you only subscribed to the newsletter, you can request deletion at any time and we'll act on it within 30 days.

Lawful basis

For the newsletter and Snapshot, we rely on your consent — clicking "subscribe" or "send report" is the consent action. For client engagements, we rely on contract performance. For tax records, we rely on legal obligation. We never rely on "legitimate interest" to send marketing you didn't ask for.

How to request deletion or a copy of your data

Email hello@keystone.eu with the subject line "data request" and the address you used to subscribe. We'll confirm receipt within 5 working days and complete the request within 30 days, as required by GDPR Articles 15 and 17.

Your rights under GDPR

You have the right to access, correct, delete, restrict processing of, port, and object to processing of your personal data. You can also withdraw consent at any time without affecting the lawfulness of past processing. If you believe we've mishandled your data, you can complain to your national data protection authority — for SENIC's primary jurisdiction this is the Garante per la protezione dei dati personali in Italy.

Terms of use

What this website is

Keystone's public marketing window. Information on these pages is provided in good faith and intended to be accurate at the date of publication. Pricing, methodology details, and product descriptions may change; the version on this site supersedes earlier versions.

What it is not

Nothing on this website constitutes investment advice, legal advice, or a binding offer. The Readiness Snapshot is an indicative self-assessment, not a substitute for the full Diagnostic. Engagements with SENIC, Diesis, or any RAISE Alliance partner are governed by separate written contracts.

Methodology and trademarks

The Plan A Impact Framework is owned 50/50 by SENIC and Diesis. The Keystone wordmark and arch device are co-brand assets of SENIC and Diesis. You may quote short passages from this site for journalism, research, or educational purposes with attribution to "Keystone — by SENIC × Diesis Network". Bulk copying, scraping, or republication requires written permission.

Liability

To the extent permitted by Belgian and Italian law, SENIC and Diesis accept no liability for losses arising from reliance on information published on this website. If we're wrong about something, tell us — we'll fix it.

Last updated: May 2026. Material changes are noted on this line. Minor edits (typos, formatting) are not.

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